Optionchain Ltd

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Support Services

We can supply
 

  • Dedicated personnel assigned to your problem
  • Application support for core applications such as Microsoft Windows operating systems and Microsoft Office
  • Helpdesk offering technical support including remote diagnostics
  • Faults that cannot be resolved by helpdesk are dispatched to field based engineers
  • On-site support and repair / maintenance for designated PC's, network servers and peripheral products.
  • No limit on the number of helpdesk calls or site visits per annum.
  • E-mail question and answer facility
  • Loan of equipment to equal specification when covered hardware needs to be removed for repair. Having transferred user data to the loan equipment when possible.
  • Site survey and advice on all Information

Training

Optionchainprovides a full range of training services at individual customer sites. Training session vary from morning, afternoon, all day or multiple day sessions and can even be tailored to meet the customer requirements.

For more information on training courses available, please contact the training department for further information. echnology areas.